Quick answer
Generate receipt: Issue a receipt from a recorded payment so the tenant and owner get a formal confirmation. In Renteric, follow these key steps: Open the transaction, Review the data that will be printed, and Choose the template or format. Finish by validating that the receipt is issued, downloadable, and ready to share from the payment record.
Before you start
- Have a payment already recorded.
- Keep brand and fiscal details updated.
- Know whether the receipt should be sent immediately or only archived.
Step by step
- 1
Open the transaction
Open the confirmed payment so it becomes the source of truth for the receipt.
- 2
Review the data that will be printed
Review the amount, date, payer, concept, and issuer before generating the PDF or sharing the link.
- 3
Choose the template or format
Select the right template based on brand, language, or the internal process requirements.
- 4
Issue the receipt
Generate the receipt so it stays attached to the payment and logged in the document history.
- 5
Share or download
Download the PDF or share it through the portal, email, or WhatsApp depending on your operation.
Common errors
The receipt uses outdated branding
The organization did not update the logo or signature before issuing.
Update the brand settings and regenerate the receipt.
The issue receipt button is missing
The payment is still pending or your role lacks receipt permissions.
Confirm the payment status and review collections permissions.
FAQ
Can I regenerate a receipt after correcting the payment?
Yes. Regenerate it from the updated transaction so the receipt reflects the correct data.
Does the owner see the receipt in the portal?
If the visibility flow allows it, yes. Otherwise it stays visible only to staff and the tenant.
Can I issue multiple receipts for one payment?
It is better to avoid it. Use one receipt per transaction so the evidence trail stays clean.
Video guide
What this solves
Issue a receipt from a recorded payment so the tenant and owner get a formal confirmation.
Open the transaction
What to prepare first
Have a payment already recorded. Keep brand and fiscal details updated. Know whether the receipt should be sent immediately or only archived.
Review the data that will be printed
Guided walkthrough
Open the transaction: Open the confirmed payment so it becomes the source of truth for the receipt. Review the data that will be printed: Review the amount, date, payer, concept, and issuer before generating the PDF or sharing the link. Choose the template or format: Select the right template based on brand, language, or the internal process requirements.
Choose the template or format
How to validate the result
Issue the receipt: Generate the receipt so it stays attached to the payment and logged in the document history. Share or download: Download the PDF or share it through the portal, email, or WhatsApp depending on your operation. the receipt is issued, downloadable, and ready to share from the payment record
Share or download