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Tutorial Help Center
Step-by-step Renteric tutorials for setup, leases, payments, owners, maintenance, reports, and support workflows.
Activation funnel coverage
6/6 milestones covered
Collections coverage
7 tutorials
Portals and support
6 tutorials
23 tutorials
Onboarding
2 tutorials
Configure organization
Prepare branding, billing, permissions, and core channels so the workspace can operate cleanly from day one.
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Configure team invitation
Invite users with the right roles, permissions, and messaging so the team can start operating immediately.
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Properties
2 tutorials
Create property
Create a complete property record with address, units, owners, and documents so it is ready for leases and reporting.
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Create unit
Create a unit with commercial details, availability, and links so it is ready for leases and listings.
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Tenants
2 tutorials
Create tenant
Create the tenant record with identity, portal access, documents, and contact channels so the lease can run without gaps.
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Create guarantor
Register a guarantor with identity, contact, documentation, and lease linkage to support the rental.
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Leases
3 tutorials
Create lease
Build the lease with parties, unit, schedule, amounts, and attachments so the rental workflow can go live.
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Configure rent adjustment
Set the index, cadence, and update rules so rent adjustments happen without external spreadsheets.
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Configure renewal
Prepare renewal dates, terms, alerts, and documents so critical lease deadlines are not missed.
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Billing
2 tutorials
Create invoice
Issue an invoice with lease, line items, due date, and payment channels so collections are unambiguous.
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Review late fee
Review late fees before collecting them to avoid disputes, incorrect balances, or confusing communications.
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Payments
5 tutorials
Record payment
Record a manual or reconciled payment so invoice status, balance, and communications update immediately.
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Generate receipt
Issue a receipt from a recorded payment so the tenant and owner get a formal confirmation.
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Reconcile bank movements
Match bank movements, invoices, and payments so balances close without duplicate collections or missing evidence.
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Review payment proof
Validate tenant-submitted payment proof before applying payments and stopping reminders.
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Automate collection reminder
Schedule collection reminders with rules, channels, and exceptions to reduce manual follow-up.
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Owners
2 tutorials
Create owner
Register an owner with tax data, payout preferences, and portal access so settlements stay clean.
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Configure owner portal
Enable the owner portal with visibility, reports, and notifications aligned to the management agreement.
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Maintenance
1 tutorials
Support
4 tutorials
I can't see an option
Diagnose permissions, plan limits, context, and missing data when an option does not appear in the interface.
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Payment not reflected
Diagnose why a proof, reconciliation, or manual payment has not yet affected the invoice or balance.
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Tenant cannot access portal
Diagnose and fix fast tenant portal access issues: invitation, email, role, or linked lease setup.
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Lease is not visible in the tenant portal
Diagnose why an active lease is not showing in the tenant portal and fix the linkage, status, or permissions.
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